Here you will find all the frequently asked questions asked by our current customers. If you can't find or have any questions, please do not hesitate to get in contact with us.
Our fair usage policy may change (and there are no guarantees) but certainly for the foreseeable future and hopefully indefinitely!
For some apps like Classroom the data is live (on change), for others it is dependent on the API but mostly the same day.
We do not require a super admin account but the setup process will need to be with full cooperation of a super admin.
If you rely on Google G Suite, in particular Classroom, GSync will save you time, improve stability through group memberships you can rely on, improve quality through standardisation and enable management oversight.
Yes. We can support any definable pattern.
Once the DPA (Data Protection Agreement, if applicable) and Requirements Form have been completed.
We’ll arrange a remote session to connect your APIs (this usually takes about 30 minutes).
Based on the Requirements Form we will run an initial limited test for feedback; this process may repeat a few times.
Once you are happy we will sync the other users as required.
Yes. The setup cost is per timetable so this would be cheaper too.
By default GSync runs twice daily, but this is user definable and we have schools (that due to the amount of daily change) sync more frequently. You can also now run ad hoc.
Yes. The system is flexible by design so you can also choose which subjects or users for which app you’d like to sync.
From September ‘19, we are delighted to say yes!